Letter from Andrew Hailwood re WGS 2.9.2020

Dear Colleagues,

I understand that a number of you have been experiencing challenges with the FA Digital systems in recent days and we would like to apologise for any additional work and anxiety this may have caused.

The primary issues have been;

Whole Game System speed which is slowing the registration of players for clubs and leagues. We are working hard with our colleagues in FA Digital Technology to rebalance the load on the system in order to improve performance and reduce volunteer time expended.
Full Time integration hasn’t been effective for some leagues. Our Digital Team produced a resolution over the weekend, which we understand has resolved the majority but not all integration issues. We will continue to work on producing a fix for any outstanding integration issues.
Thank you for bearing with us while we work through the resolutions.

Andrew